Autonomy control
When a task is high-stakes or unfamiliar, people want more control; when it's routine, less friction. Let them choose how much the AI does, rather than fixing the level system-side.
Relevant principles
What the research says
Adjustable and lower degrees of autonomy raise trust; people trust systems more when they don't feel "out of the loop," so letting users set the level matters. 1
Interactive demo
Mail · Assistant settings
Writes it, then asks before sending.
Dana Whitlock09:12
Is the walnut shelf still in stock?
Hi, do you have any left, and could it arrive before the 20th?
Hi Dana, yes, we have three left. Ordered today, it arrives on the 18th.