Thumbs up / down

When an output could be wrong, give people a clear, low-effort way to say so, and actually use that feedback to improve the system.

What the research says

Low-effort, unambiguous feedback supports co-learning and trust when it is tied to a visible change in the experience. This one is anchored in design guidance rather than a controlled trust study, and it carries the same caveat: a control that visibly changes nothing costs more trust than never asking. 1 2

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What is our refund window?

Thirty days from delivery, and 14 days for anything marked final sale. Return postage is refunded when the item is faulty, but not when you have changed your mind.

One tap is the whole thing. Everything after it is optional.