Structured input
When an open text box invites ambiguity, offer fill-in-the-blank fields instead, so the AI is working from exactly what the person meant rather than an interpretation of it.
Relevant principles
What the research says
Constraining input to fields, rather than a blank box, removes ambiguity about what the system expects and stops whole classes of mistake before they happen. The trust link runs through usability and error prevention rather than a direct trust measure. 1
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Interactive demo
Assistant
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