Voice, and the anthropomorphism that comes with it, correlates with higher trust and with users building something like a relationship with the assistant. Read that carefully: none of it shows that speaking is inherently more trustworthy than typing. Human-like cues raise perceived reliability whether or not the answer deserves it, which is a route to over-trust as much as to trust. 1Exploring Interactions Between Trust, Anthropomorphism, and Relationship Development in Voice AssistantsWilliam Seymour, Max Van Kleek · PACM HCI · 2021arxiv.org2Believing Anthropomorphism: Examining the Role of Anthropomorphic Cues on Trust in Large Language ModelsMichelle Cohn, Mahima Pushkarna, Gbolahan O. Olanubi, Joseph M. Moran, Daniel Padgett, Zion Mengesha, Courtney Heldreth · CHI · 2024arxiv.org3CUI@CHI 2024: Building Trust in CUIs, From Design to DeploymentSmit Desai, Christina Wei, Jaisie Sin, Mateusz Dubiel, Nima Zargham, Shashank Ahire, Martin Porcheron, Anastasia Kuzminykh, Minha Lee, Heloisa Candello, Joel Fischer, Cosmin Munteanu, Benjamin R. Cowan · CHI Workshop · 2024arxiv.org